SDR Manager

Bengaluru, Karnataka, India | Full-time | Fully remote

Apply

Join Signeasy, and contribute to a paperless world
Signeasy is a leading eSignature company that offers an easy-to-use, cross-platform and cloud-based eSignature and document transaction management solution for businesses. Over 160,000 customers in 55,000 companies worldwide use Signeasy to digitize and streamline business workflows. We have collectively nurtured an environment that challenges us to be creative while allowing us to work on products that have received multiple accolades on the global stage from the most prominent technology platforms, the likes of Apple, Google, and Microsoft. Signeasy's award-winning mobile apps are the highest-rated eSignature apps on Apple App Store and Google Play Store.

Signeasy is a Great Places To Work certified organization with Glassdoor ratings at 4.5* consistently.

Role Overview:
As a Manager, Inside Sales at Signeasy, you’ll get the opportunity to oversee a team in the Sales Development organization. You’ll help your team perform and exceed expectations by training, coaching, and mentoring them to drive impactful results. You’ll also partner closely with our Marketing and extended Sales teams to align on integrated campaigns, strategic business initiatives, improve processes, and ultimately generate qualified meetings and pipeline for Signeasy’s Sales organization.

Responsibilities:

  • Ensure the team meets ongoing goals (conversion rates for Inbound & $ value in pipeline for the Outbound) and generates sales-ready appointments from both Inbound & Outbound activities for our Sales team.
  • Establish and manage processes and reports for tracking call activity, email activity, service levels, communication quality, and other key metrics.
  • Track follow up on daily MQLs, SALs, contact us form submissions, live chat inquiries and other inbound sales-ready leads in a “speed to lead” fashion.
  • Be metrics driven, you’ll continually optimize SDR processes as well as messaging, cadences, and campaigns for optimal results.
  • Partner with the Demand Generation team to ensure you have adequate lead flow (quantity and quality) to meet goals.
  • Partner with Marketing and Content teams to create scripts, sales plays, training, and email content to ensure high quality / efficient communications.
  • Support BDRs to build an effective outbound process, including prospect list building, outbound campaigns, sales training, and hand-off process from BDR to Account Executives.
  • Lead by example, you’ll play a hands-on role in demonstrating SDR/BDR best practices and providing regular coaching and review.
  • Provide weekly team performance summary; timely and accurate forecast based on a deep understanding of historical trends; each representative’s performance

Requirements:

  • 5-7 years of overall experience in selling B2B solution with 3+ years experience developing teams of SDRs/BDRs, often in the early stages of their career looking for direction, mentoring and motivation, with a track record in hiring, developing and promoting; ideally at a SaaS company
  • Superior organizational, conflict resolution, time management, and negotiation skills.
  • Clear and direct communication, you aren’t afraid to ask questions to get to the bottom of things, and you have excellent and engaging verbal and written communication skills
  • Ability to multi-task and manage multiple projects simultaneously.
  • A head for numbers – you are comfortable diving into the metrics and identifying insights to improve the individual, team and overall revenue contribution

Team Dynamics and Culture:

  • You will work with a small team of 20 people across sales, customer success, and marketing functions
  • Opportunities for promotion based on performance - we don't believe in arbitrarily keeping you in the same position for a fixed amount of time. If you perform, we promote and give more responsibility.
  • Our culture is founded on respect, transparency, accountability, collaboration, and feedback with radical candor. We're obsessed with communicating well with our users as well as within the team. We love lean, iterative improvements, and success is measured by the value we create for our customers and the company.

Why work with Signeasy:
Signeasy values Respect, Integrity, Growth, Honesty, and Trust. We are a slightly bigger company that likes to operate as a small, close-knit team. We are opinionated but collaborative. We disagree but commit to a mutual decision. We are modern but do not follow trends blindly. We are easy to work with, but we believe in having difficult conversations. We ask many questions but try to experiment and fail fast. We are deeply empathetic towards our customers, our colleagues, and ourselves. We are the EasyTribe, and we highly recommend you ask enough questions about our culture and see if there is a job-human connection that can make this a fascinating experience for both you and all of us at Signeasy.

Our people are our most significant assets. You will be working alongside some of the smartest, most humble people across the globe who come from diverse backgrounds and come with unparalleled experiences. We are a remote-first organization that believes in employee safety first, offering flexibility in timings and the ability to work from anywhere in the world.

You can also look forward to: Generous ill day leaves and an open door culture | Fully paid annual company offsites | Macbooks for all, including interns and temps | Home office set-up assistance | Medical insurance benefits for self and family | Sponsorship to career enrichment programs | 100% Paperless employee experience | Regular office treats and perks on the house

Hear what it is like to work for Signeasy: https://www.youtube.com/watch?v=oCY-rCTODbw
Meet Signeasy’s leadership and core team: https://rb.gy/ftyfkw
Read our origin story: https://rb.gy/azsda0
Take a peek at Signeasy’s culture: https://rb.gy/nvra6o/
Learn more about growth at Signeasy: https://signeasy.com/jobs/