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| SignEasy | Full-time
Join Signeasy and contribute to a paperless world
Signeasy is a leading eSignature and contract management platform for signing, sending, and managing critical business documents. 48,000 companies in over 100 countries use Signeasy to simplify paperwork and increase efficiency across departments like Sales, HR, Finance, Operations, etc. Signeasy is a recommended ISV partner in the Google Workspace Ecosystem for 2022-2023 and integrates seamlessly with Microsoft 365, Hubspot, Dropbox, and Box. Signeasy is highly rated on customer satisfaction and product innovation by independent software review sites and industry analysts, and its mobile apps consistently rank among the top 100 business apps on App Stores.
To know more, visit www.signeasy.com
Role Overview: As the Product Manager - API & Integrations at Signeasy, you will be critical in shaping the future of our API ecosystem and integration capabilities. You will define the strategy, roadmap, and execution plan for APIs and integrations that enable seamless interactions between Signeasy and other platforms. Reporting directly to the Head of Product, you will collaborate with cross-functional teams to deliver features that drive customer satisfaction and business growth.
Key Responsibilities:
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API Product Strategy: Develop and execute the product strategy for Signeasy’s API and integrations, aligning with overall business objectives and customer needs.
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Roadmap Ownership: Define and manage the product roadmap for API & Integrations. Prioritize features and improvements based on customer feedback, market trends, and business goals.
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Collaboration: Work closely with engineering, design, and marketing teams to ensure successful product development and launch. Facilitate communication and coordination among stakeholders.
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Customer Insights: Engage with customers and partners to gather insights and feedback. Use this information to refine the API and integration offerings, ensuring they deliver maximum value.
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Partnership Development: Identify and build relationships with key technology partners. Drive integration initiatives that enhance Signeasy’s market value proposition.
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Metrics & Analysis: Define key performance indicators (KPIs) for the API and integration products. Regularly analyze product performance, user engagement, and customer satisfaction to inform decision-making.
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Market Awareness: Stay informed about industry trends, competitive landscape, and emerging technologies in the API and integrations space. Use this knowledge to drive innovation and maintain Signeasy’s competitive edge.
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Documentation & Marketplace Management: Ensure API documentation is comprehensive and accessible for developers and partners. To acquire customers, keep the marketplace listing up-to-date with regular reviews and ratings.
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Adoption and growth: Ensure high adoption rates for all the integrations among the Signeasy customers and partners and leverage them to acquire and retain customers.
Qualifications:
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Experience: 2+ years of product management experience, focusing on APIs and integrations. 6+ years of total experience in IT. Experience in a SaaS environment is highly preferred.
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Technical Skills: Strong understanding of API design, RESTful services, and web technologies. Ability to engage in technical discussions and understand complex technical concepts.
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Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
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Decision-making and collaboration: Proven ability to lead cross-functional teams and manage multiple projects simultaneously. Strong decision-making skills and a track record of driving product success.
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Communication: Excellent verbal and written communication skills. Ability to articulate complex ideas to both technical and non-technical audiences. Being a great storyteller would tilt the scales in your favor.
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Customer Obsession: Passionate about understanding customer needs and delivering solutions that exceed their expectations.
Why work with Signeasy:
Signeasy values Respect, Integrity, Growth, Honesty, and Trust. We operate as a smaller, close-knit, and nimble team. We are opinionated but collaborative. We disagree but commit to a mutual decision. We are modern but do not follow trends blindly. We are easy to work with, but we believe in having difficult conversations. We ask many questions but try to experiment and fail fast. We are deeply empathetic towards our customers, our colleagues, and ourselves. We are the EasyTribe, and we highly recommend you ask enough questions about our culture and see if there is a job-human connection that can make this a fascinating experience for you and us at Signeasy.
Our people are our most significant assets. You will be working alongside some of the smartest, most humble people across the globe who come from diverse backgrounds and have unparalleled experiences. We are a remote-friendly organization that believes in hybrid workplace flexibility, a mix of in-person collaboration at the office, and focused work from home.
Meet Signeasy's leadership and core team: https://rb.gy/ftyfkw
Read our origin story: https://rb.gy/azsda0
Take a peek at Signeasy's culture: https://rb.gy/nvra6o/
Learn more about growth at Signeasy: https://signeasy.com/jobs/
Signeasy is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.