Account Manager

Bengaluru, Karnataka, India | Full-time | Fully remote

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Join Signeasy, and contribute to a paperless world
Signeasy is a leading eSignature company that offers an easy-to-use, cross-platform and cloud-based eSignature and document transaction management solution for businesses. Over 160,000 customers in 55,000 companies worldwide use Signeasy to digitize and streamline business workflows. We have collectively nurtured an environment that challenges us to be creative while allowing us to work on products that have received multiple accolades on the global stage from the most prominent technology platforms, the likes of Apple, Google, and Microsoft. Signeasy's award-winning mobile apps are the highest-rated eSignature apps on Apple App Store and Google Play Store.
Signeasy is a Great Places To Work certified organization with Glassdoor ratings at 4.5* consistently.

Note:
This is a North American sales role.

Responsibilities:

  • Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives Research & identify key client requirements within the accounts and suggest solutions that answer clients' needs and wants.
  • Communicates client needs and demands to senior management.
  • Serve as a point of contact for the key accounts and internal teams.
  • Ensure the ordered products are delivered in a timely manner.
  • Resolve customers' complaints in an effective and respectful way.
  • Gather, report and communicate customers' feedback on service, technology and product delivery.
  • Create and execute brand communication campaigns, build & strengthen the brand's equity over a period of time and drive adoption rates for the brand
  • This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts and driving these opportunities to closure
  • Experience selling to buyers from CRM, HR, Learning, and Development, Procurement and/or IT for Software Applications managing complex sales cycle and opening doors
  • Measure, track and analyze key account metrics.
  • Keep abreast with industry / market trends and best practices.

Requirements:

  • 3-5 years previous work experience as Key Account Manager or similar role in a SaaS organization.
  • Outstanding communication and interpersonal skills.
  • Good problem-solving and negotiation skills.
  • To be able to monitor trends, market dynamics and incorporate into existing account strategy
  • Ability to define an account strategy and drive a QoQ sales plan
  • A customer-oriented attitude that drives results Aptitude in networking, building & maintaining long term strategic relationships.
  • Entrepreneurial mindset, tremendous drive ownership, motivated and result-oriented.
  • Should be able to work in a fast-paced, high-pressure startup environment.

Desired Skills and Experience:
Business Development, Corporate Sales, Direct Sales, International Sales, Upselling

Why work with Signeasy:
Signeasy values Respect, Integrity, Growth, Honesty, and Trust. We are a slightly bigger company that likes to operate as a small, close-knit team. We are opinionated but collaborative. We disagree but commit to a mutual decision. We are modern but do not follow trends blindly. We are easy to work with, but we believe in having difficult conversations. We ask many questions but try to experiment and fail fast. We are deeply empathetic towards our customers, our colleagues, and ourselves. We are the EasyTribe, and we highly recommend you ask enough questions about our culture and see if there is a job-human connection that can make this a fascinating experience for both you and all of us at Signeasy.

Our people are our most significant assets. You will be working alongside some of the smartest, most humble people across the globe who come from diverse backgrounds and come with unparalleled experiences. We are a remote-first organization that believes in employee safety first, offering flexibility in timings and the ability to work from anywhere in the world.

You can also look forward to: Generous ill day leaves and an open door culture | Fully paid annual company offsites | Macbooks for all, including interns and temps | Home office set-up assistance | Medical insurance benefits for self and family | Sponsorship to career enrichment programs | 100% Paperless employee experience | Regular office treats and perks on the house

Hear what it is like to work for Signeasy: https://www.youtube.com/watch?v=oCY-rCTODbw
Meet Signeasy's leadership and core team: https://rb.gy/ftyfkw
Read our origin story: https://rb.gy/azsda0
Take a peek at Signeasy's culture: https://rb.gy/nvra6o/
Learn more about growth at Signeasy: https://signeasy.com/jobs/